PTS designs, builds and supports high-quality customer service eLearning (as well as instructor led) courseware for the motor industry worldwide, and in as many languages. We are fully conversant with AICC/SCORM compliant development and integration as well as the latest in modern instructional design theory and practice.
We use a proven Systems Development Methodology (SDM) to ensure user requirements and learning objectives are achieved, on time and on budget. Project management is carefully administered by customer-centered project managers who know your business. And, PTS’ project management website gives all of our clients the ability to track program development, every step of the way. Whether it’s a course custom built for you, or one from our extensive library, PTS has an answer that is right for you. Some of our Customer Service titles include:
- Customer Satisfaction Index
- Reception Fundamentals
- Parts Customer Service